Returns & Exchanges
Return & Exchange Policy
Last updated: October 2026
We want you to love every piece you receive. If something is not right, we will make it right.
Return Eligibility
We accept returns within 14 days of delivery. Items must be unused, unwashed, and in their original condition with all tags attached.
The following items are not eligible for return: sale items, items marked as final sale, innerwear, and accessories for hygiene reasons.
How to Initiate a Return
Step 1: Email us at [email protected] or message us on WhatsApp with your order number and reason for return within 14 days of delivery.
Step 2: Our team will review your request and confirm eligibility within 1 business day.
Step 3: We will arrange a free pickup from your delivery address within 2 business days of approval.
Step 4: Once we receive and inspect the item, your refund will be processed within 5–7 business days.
Refunds
Approved refunds are credited to your original payment method within 5–7 business days of us receiving the returned item.
Shipping charges are non-refundable unless the return is due to a defect or an error on our part.
If you paid via UPI or net banking, refunds may take up to 7–10 business days depending on your bank.
Exchanges
Size exchanges are free of charge within 14 days of delivery, subject to stock availability.
To request an exchange, contact us on WhatsApp or email with your order number and the size you need. We will confirm availability and arrange the swap.
If the requested size is unavailable, we will issue a full refund instead.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the issue. We will arrange a replacement or full refund at no cost to you.